Question 1

How quickly can you fix my stuck doors?

Accepted Answer

We offer same-day service for most repairs and have immediate dispatch for emergencies. In most cases, we can have a technician at your location within 1-2 hours. Our service vehicles are fully stocked with common parts, so many repairs can be completed in a single visit.

Question 2

What causes stuck doors in garage doors?

Accepted Answer

Stuck garage doors can result from several issues: broken springs or cables, misaligned tracks, worn rollers, a malfunctioning opener, or debris in the tracks. Weather changes can also cause metal components to expand or contract. Our technicians will diagnose the exact cause and provide a lasting solution.

Question 3

Do you offer financing for new commercial door installations?

Accepted Answer

Yes, we offer flexible financing options for new garage door installations. We work with several financing partners to provide competitive rates and payment plans that fit your budget. Contact us for details on current financing promotions.

Question 4

What is included in your 3-year warranty?

Accepted Answer

Our 3-year warranty covers both parts and labor on all installations and repairs performed by our technicians. If any component we installed or repaired fails during the warranty period, we'll fix or replace it at no additional cost to you.

Question 5

How often should I have my garage door serviced?

Accepted Answer

We recommend annual maintenance for residential garage doors and semi-annual service for commercial doors or high-use residential doors. Regular maintenance includes lubrication, balance checks, safety sensor testing, and hardware inspection to prevent costly repairs.

Question 6

Are your technicians licensed and insured?

Accepted Answer

Yes, all our technicians are fully licensed, bonded, and insured. They are also IDA certified and have undergone extensive training as Master Technicians. You can trust that your property is in safe, professional hands.

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